Terms and Conditions

1. Introduction
Our Terms and Conditions were last updated on 01/15/2025.
Welcome to Five Dreams. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
2. Orders & Payments
All orders must be placed through our official website or approved sales channels.
Payment must be made in full at the time of purchase. We accept major credit cards, PayPal, and other available payment methods listed at checkout.
Prices are subject to change without prior notice.
3. Custom Orders & Artwork Approval
Customers must provide high-resolution images for custom prints. We are not responsible for the quality of prints resulting from low-resolution images.
We will provide a proof for approval before printing if requested. Once approved, changes cannot be made.
4. Production & Shipping
Production time varies depending on the complexity of the order but typically ranges from 5-7 bussiness days.
Shipping times vary based on the destination and chosen shipping method. We are not responsible for delays caused by the carrier.
We do not ship to P.O. boxes.
5. Returns, Refunds, & Replacements
As each canvas is custom-made, all sales are final. We do not offer refunds unless the product is defective or damaged upon arrival.
If you receive a damaged or defective product, please contact us within 7 Days of delivery with photos of the issue. We will review the claim and may offer a replacement or store credit at our discretion.
Returns for reasons other than damage or defects are not accepted.
6. Intellectual Property & Image Rights
By submitting an image for printing, you confirm that you own the rights to the image or have permission to use it. We are not liable for copyright violations.
We reserve the right to refuse any order containing offensive, illegal, or inappropriate content.
7. Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products.
Our liability shall not exceed the total purchase price of the order.
8. Privacy Policy
We collect and process personal information in accordance with our Privacy Policy. We do not sell or share your personal data with third parties except as required to fulfill your order.
9. Changes to Terms & Conditions
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: fiveedreams@fiveedreams.com www.fiveedreams.com